Terms and Conditions of Use

Definitions and Interpretation

In this terms and conditions document, the following words and phrases carry the meanings stated unless the context requires a different interpretation:

• "agnslot" refers to the online betting platform accessible through the official website and operating under international licensing.
• "Member" or "User" refers to any individual who has registered and holds an active account on the agnslot platform.
• "Account" refers to the personal profile registered by a user for the purpose of accessing platform services.
• "Services" covers all betting products offered including online slots, sports betting, live casino, 4D lottery and others available on the platform.
• "Account Balance" refers to the total amount of money held in a member's account at any given time, including deposited funds and settled winnings.
• "Bonus" refers to any additional incentive given to members in accordance with the conditions set.

Acceptance of Terms

By registering an account or using any agnslot service, you expressly and implicitly agree to be bound by all the terms and conditions contained in this document as well as related policies published on our platform.

agnslot reserves the right to update or modify these terms at any time without prior notice. Such changes will take effect immediately upon publication on the website. It is the member's responsibility to review the terms periodically.

Eligibility and Account Registration

Use of the agnslot platform is subject to the following eligibility requirements that must be met by every user:

• Users must be 21 years of age or older at the time of registration and while using the platform.
• Registration is limited to one account per individual, IP address, device, or household. Holding more than one account is strictly prohibited.
• Users are required to provide true, accurate and complete information during the registration process, including their full name as per their identity card, identity card number (MyKad) or passport, an active mobile phone number, and a valid email address.
• agnslot reserves the right to request document verification at any time to confirm the accuracy of the information provided.
• Accounts registered using false information or another person's information will be closed immediately and any balance in such accounts will be forfeited.

Deposits, Withdrawals and Payment Methods

agnslot supports a range of payment methods suited for Malaysian players. All transactions are subject to the following limits and conditions:

• Minimum deposit: RM20 per payment method.
• Minimum withdrawal: RM100 per withdrawal request.
• Withdrawal processing time: between 15 minutes and 2 hours after the request is approved.

Accepted payment methods include Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, as well as cryptocurrencies namely USDT, BTC and ETH.

agnslot reserves the right to request verification documents before approving any withdrawal request. This includes a copy of the identity card, bank statement or proof of ownership of the payment method used. These measures are taken as part of anti-money laundering and counter-terrorism financing procedures.

Funds in an account do not earn interest. agnslot does not operate as a financial institution and account balances are not covered by any deposit protection scheme.

Bonus and Promotion Terms

All promotions and bonuses offered by agnslot are subject to the specified wagering requirements. Members are advised to read the terms of each promotion carefully before claiming any bonus.

Welcome Bonus: agnslot offers a first deposit bonus of 150% up to RM1,500. The wagering requirement is 25 times the total bonus received before winnings from the bonus can be withdrawn.

Applicable calculation examples:

• Deposit RM100 → Bonus RM150 → Balance RM250 → Wagering required: RM150 × 25 = RM3,750
• Deposit RM2,200 → Bonus RM1,500 (maximum cap) → Balance RM3,700 → Wagering required: RM1,500 × 25 = RM37,500

agnslot reserves the right to cancel bonuses and suspend accounts if there is evidence of promotion abuse, including using multiple accounts to claim the same bonus, using low-risk betting strategies to artificially fulfil wagering requirements, or any attempt to manipulate the system.

VIP and Loyalty Programme

agnslot operates a VIP programme with five tiers to reward loyal members. Each tier offers a different weekly cashback rate:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.7% weekly cashback
• Platinum — up to 1.0% weekly cashback
• Diamond — up to 1.2% weekly cashback

VIP tier advancement is determined based on a member's betting activity and loyalty to the platform. agnslot reserves the right to review, modify or terminate any VIP benefit at any time with appropriate notice to members.

User Conduct and Prohibitions

All members are required to use the agnslot platform responsibly and in accordance with the established guidelines. The following are strictly prohibited:

• Use of automated software, bots, or scripts to access or interact with the platform.
• Any attempt to exploit technical bugs, pricing errors, or system vulnerabilities.
• Bypassing the platform's security systems or access controls.
• Using another person's account or sharing an account with a third party.
• Engaging in activities that may disrupt other users' experience.
• Spreading misleading information or impersonating others on the platform.

Violation of any of the above prohibitions may result in account suspension or permanent closure without any obligation to refund the remaining account balance.

Account Closure and Self-Exclusion

Members may request to close their account at any time by contacting the agnslot customer support team via live chat or email. Any valid balance in the account will be processed according to the standard withdrawal procedure once the closure request is submitted.

agnslot also offers a self-exclusion option for members who feel their betting activity needs to be limited or stopped. Members who wish to use this facility may contact customer support 24/7 for assistance. Self-exclusion is a measure we fully support as part of our responsible gambling commitment.

agnslot also reserves the right to close an account without prior notice if there are indications of fraud, breach of terms, or suspicious activity. agnslot's decision in such matters is final.

Limitation of Liability and Disclaimer

agnslot provides its platform on an "as is" basis. While we strive to ensure continuous service availability, we do not guarantee that the platform will always be free from technical disruptions, temporary outages, or system errors.

agnslot is not liable for any indirect, incidental, special, or consequential losses arising from:

• Disruption of access to the platform due to technical issues or maintenance.
• Errors in information provided by third parties such as game software providers.
• Loss of winnings due to internet connection interruptions on the member's end.
• Actions or omissions of third parties beyond our control.

In all circumstances, the maximum liability of agnslot to any member shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

Privacy and Data Protection

The collection, processing, and storage of members' personal information is carried out in accordance with the agnslot Privacy Policy published separately. That Privacy Policy forms part of these terms and conditions and should be read together with them.

agnslot collects members' personal information solely for the purposes of account management, payment processing, fraud prevention, regulatory compliance, and service improvement. Personal information will not be sold to third parties for marketing purposes without the member's consent.

For more information on how we handle your personal data, please refer to our Privacy Policy.

Dispute Resolution

Should any dispute arise between a member and agnslot regarding the use of the platform, payments, or betting outcomes, the member is advised to contact our customer support team first to resolve the matter amicably.

The agnslot support team is available 24/7 via live chat and support email in Malay and English. We are committed to investigating every complaint thoroughly and providing a response within a reasonable timeframe.

If a dispute cannot be resolved through support channels, both parties agree to refer the matter to a dispute resolution body recognised by our international licensing authority. The decision of that body is final and binding.

Governing Law

These terms and conditions are governed and interpreted in accordance with the applicable laws under the international licensing jurisdiction in which agnslot operates. agnslot operates under an international licence issued by a recognised regulatory authority.

Members are responsible for ensuring that their participation in online betting activities is lawful under the local laws applicable to them. agnslot does not provide legal advice and members are advised to seek professional guidance if needed.

Responsible Gambling

agnslot is committed to responsible gambling practices. We believe that betting should be a form of entertainment only and not a source of income or a solution to financial problems.

As part of this commitment, we provide the following tools to members:

• Self-exclusion: Members may apply to block access to their account for a specified period.
• Deposit limits: Members may set daily or weekly deposit limits according to their means.
• Support: Our support team is ready to assist members who need guidance on responsible gambling.

For more information, please visit our Responsible Gambling page.